Today, I went back to the salon--- (the board was outside with the same invitation to 'just walk in.... etc....')
The owner wasn't there but I spoke to the Receptionist about my concerns---- she asked me to leave my name and number and the owner would phone me----
The owner has just phoned and told me that she will phone me in six weeks (just before Christmas) and will carry out the same treatment on my hair for free-----
I told her that wasn't really what I was looking for (but expressed my gratitude for the offer) --- all I wanted was that no one else would be misled by the advertising board --- it should state that the 'Cut and Blowdry £10 -- Half-head highlights, cut and blowdry £25' offer also states 'Mondays Only with Hairdressing Trainees'----
She agreed and said that this is something she will attend to----
'Speak as you find' is a motto I've often heard so I would say that she has done her best to recompense my situation ----
Here is our latest Newsletter No15. It reports on our Autumn Fayre held at Cotford St Luke School on Saturday 4th October. Thanks to all of you who attended or contributed in any way to a great afternoon.